China optimised route AS4837 in our Seattle location is currently suffering congestion at peak time. We believe this issue may be resolved around the 4nd December
This was resolved by China Unicom although their network is not performing perfectly.
Past Incidents
Friday 21st June 2024
No incidents reported
Thursday 20th June 2024
No incidents reported
Wednesday 19th June 2024
Hong Kong NetworkHongKong network issues
Our Hong Kong are faulty. We have contacted the upstream and are handling the problem.
The faulty device has been replaced and has been restored.
Estimated completion time: 20 minutes
Location: Hong Kong
Date: June 22, 202
Time: 11:00 AM HKT
Duration: Estimated 15 minutes
Reason: Over the past three days, there have been network interruptions in Hong Kong. Upon
inspection, we found a hardware fault in the core router that could not be fully resolved, necessitating
an immediate replacement.
It has been temporarily restored at present, and the new equipment we purchased has not yet been put in place.
The faulty equipment is being repaired. A bug occurs in the core equipment system. The interconnection LACP between the cores cannot establish contact.
The faulty device has been replaced and is now restored
Connectivity to China still seems to be problematic, we are working on it. You can monitor the status of the adjustments via https://ping.pe
The cause of the problem was a faulty router in the datacenter. We have purchased new equipment to replace it. It has been restored and we will continue to observe.
