All systems are operational

Stickied Incidents

Monday 2nd December 2024

China network performance

China optimised route AS4837 in our Seattle location is currently suffering congestion at peak time. We believe this issue may be resolved around the 4nd December

  • This was resolved by China Unicom although their network is not performing perfectly.

  • Past Incidents

    Monday 15th January 2024

    No incidents reported

    Sunday 14th January 2024

    No incidents reported

    Saturday 13th January 2024

    No incidents reported

    Friday 12th January 2024

    No incidents reported

    Thursday 11th January 2024

    Seattle Network Seattle network outage

    Our Seattle network is currently suffering an outage, we're investigating.

  • Network came up around 15 minutes after the last outage started, we don't anticipate this happening again

  • Network has gone down again due to the same cause, we're monitoring

  • Network should now be back online. We apologise for the inconvenience caused. A software/hardware issue occured in our router which meant it had to restart its routing processes. Our maintenance in February will be replacing our router which will be a solution for avoiding this issue occurring again in the future.

  • Network is now coming back online, it should be fully online within around 5 minutes.

  • Wednesday 10th January 2024

    No incidents reported

    Tuesday 9th January 2024

    No incidents reported